IN THIS LESSON

Recognizing the 10 Subtle Signs of Mental Health Crisis

  1. Changes in Behavior: 

    • A normally outgoing server becoming unusually quiet or short-tempered with customers or colleagues.

  2. Decline in Performance: 

    • Making more mistakes with orders, forgetting customer requests, or struggling to keep up with the pace of service.

  3. Physical Symptoms: 

    • Complaints of frequent headaches or stomachaches, or visibly appearing fatigued or rundown during shifts.

  4. Increased Absenteeism or Tardiness: 

    • Being consistently late for shifts or calling in sick more often than usual.

  5. Decreased Engagement: 

    • Showing less enthusiasm during pre-shift meetings, avoiding team-building activities, or contributing less to brainstorming sessions.

  6. Changes in Communication: 

    • Difficulty maintaining focus during conversations with customers or coworkers, or seeming less responsive to feedback or instructions.

  7. Heightened Emotionality: 

    • Reacting strongly to minor mishaps, such as dropping a plate or spilling a drink, with frustration or tears.

  8. Physical Self-Care Changes: 

    • Neglecting to tie back hair properly, appearing disheveled in uniform, or not keeping up with personal grooming standards.

  9. Isolation: 

    • Preferring to take breaks alone or avoiding staff gatherings after work.

  10. Uncharacteristic Behavior: 

    • Engaging in risky behaviors like drinking excessively after shifts or becoming overly defensive when receiving feedback from supervisors.

  • Add a short summary or a list of helpful resources here.