IN THIS LESSON
Recognizing the 10 Subtle Signs of Mental Health Crisis
Changes in Behavior:
A normally outgoing server becoming unusually quiet or short-tempered with customers or colleagues.
Decline in Performance:
Making more mistakes with orders, forgetting customer requests, or struggling to keep up with the pace of service.
Physical Symptoms:
Complaints of frequent headaches or stomachaches, or visibly appearing fatigued or rundown during shifts.
Increased Absenteeism or Tardiness:
Being consistently late for shifts or calling in sick more often than usual.
Decreased Engagement:
Showing less enthusiasm during pre-shift meetings, avoiding team-building activities, or contributing less to brainstorming sessions.
Changes in Communication:
Difficulty maintaining focus during conversations with customers or coworkers, or seeming less responsive to feedback or instructions.
Heightened Emotionality:
Reacting strongly to minor mishaps, such as dropping a plate or spilling a drink, with frustration or tears.
Physical Self-Care Changes:
Neglecting to tie back hair properly, appearing disheveled in uniform, or not keeping up with personal grooming standards.
Isolation:
Preferring to take breaks alone or avoiding staff gatherings after work.
Uncharacteristic Behavior:
Engaging in risky behaviors like drinking excessively after shifts or becoming overly defensive when receiving feedback from supervisors.
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